Privacy Notice

Effective Revision Date: June 2026

At Velleelvaroni, operated by Yitianhe Hong Kong Limited, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit, interact with, or make a purchase through velleelvaroni.com (the “Site”).

Our goal is to provide a secure and transparent shopping experience while handling personal information responsibly and in accordance with applicable privacy laws and regulations.

1. Information We Collect

We may collect information necessary to operate our Site, process orders, provide customer service, and improve our services.

Information You Provide

When you place an order, create an account, contact us, subscribe to communications, or otherwise interact with the Site, we may collect information such as:

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Information you provide when contacting customer support
  • Other information voluntarily submitted through the Site

Payment Information

Payments are processed through third-party payment service providers. We do not store complete payment card numbers or card security codes on our own servers. Payment providers process payment information in accordance with their own privacy policies and security practices.

Automatically Collected Information

When you browse the Site, certain technical and usage information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Referring website or source
  • Approximate interaction and usage information
  • Cookies and similar technologies

2. How We Use Information

We may use collected information for legitimate business and operational purposes, including:

Order Fulfillment

To process purchases, confirm orders, prepare and ship products, provide tracking information, and communicate with you regarding transactions.

Customer Support

To respond to questions, requests, returns, refunds, complaints, and other customer service matters.

Website Operations and Improvement

To maintain, evaluate, troubleshoot, personalize, and improve the Site, its functionality, navigation, content, and user experience.

Analytics and Measurement

To understand website traffic, visitor interactions, conversions, and the effectiveness of our marketing and advertising activities.

Advertising and Marketing

Where permitted by applicable law and, where required, with appropriate consent, we may use information to deliver, measure, and improve advertising and promotional communications.

Security and Fraud Prevention

To detect suspicious activity, prevent fraud, protect our customers and systems, and maintain the security and integrity of the Site.

Legal and Compliance Purposes

To comply with applicable laws, regulations, legal requests, and lawful governmental requirements, and to establish, exercise, or defend legal rights.

3. Third-Party Service Providers

We may share limited personal information with selected third-party service providers when reasonably necessary to operate our business.

These providers may provide services related to:

  • Payment processing
  • Order fulfillment and shipping
  • Website hosting and technology
  • Customer support
  • Analytics
  • Advertising and campaign measurement
  • Fraud prevention and security
  • Marketing communications

These third parties are generally permitted to process information only as reasonably necessary to provide services to us or as otherwise permitted by applicable law.

AppLovin

We may use AppLovin technologies for advertising delivery, campaign measurement, attribution, analytics, and related advertising services.

For more information about AppLovin’s collection and use of your information visit:

https://legal.applovin.com/privacy/

Meta Platforms

We may use Meta technologies to support advertising, audience measurement, analytics, and social media functionality.

For more information:

https://www.facebook.com/privacy/policy

Google Services

We may use Google services for analytics, advertising, website performance measurement, and related functionality.

For more information:

https://policies.google.com/privacy

Each third-party provider may process information according to its own privacy policy, terms, and applicable legal requirements.

4. Advertising Technologies, Cookies, and Similar Technologies

The Site may use first-party and third-party cookies, pixels, tags, scripts, SDKs, and similar technologies.

These technologies may be used to:

  • Maintain shopping cart and session functionality
  • Support essential website functions
  • Analyze traffic and visitor behavior
  • Measure advertising performance and conversions
  • Attribute purchases and other actions to advertising campaigns
  • Improve marketing and advertising relevance where permitted
  • Detect fraud, abuse, and suspicious activity

Where required by applicable law, we will provide appropriate cookie consent or privacy-choice mechanisms before using technologies that require prior consent.

You may also control cookies through your browser or device settings. Disabling certain cookies may affect the availability or functionality of some Site features.

5. Information Security

We maintain reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, and destruction.

These measures may include:

  • SSL/TLS or other encryption technologies where applicable
  • Access controls
  • Restricted employee and service-provider access
  • Security monitoring and fraud-prevention measures
  • Appropriate safeguards provided by third-party payment and technology providers

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions and provide requested services
  • Maintain business, accounting, and transaction records
  • Provide customer support
  • Prevent fraud and abuse
  • Resolve disputes
  • Comply with legal obligations
  • Enforce agreements and protect our legal rights

The specific retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

7. Children's Privacy

Our Site is intended for a general audience and is not directed toward children.

We do not knowingly collect or knowingly share personal information from individuals who are considered children under applicable law. We also do not knowingly use AppLovin or related advertising technologies in connection with children or knowingly provide children's information to AppLovin.

If we become aware that personal information has been collected from a child in circumstances where collection is not permitted, we will take reasonable steps to delete or otherwise address that information as required by applicable law.

8. California Privacy Rights

Where applicable, California residents may have rights under California privacy laws, including rights relating to access, deletion, correction, and opting out of certain disclosures, sales, or sharing of personal information.

Depending on applicable law and circumstances, California residents may have the right to:

  • Know about the categories and, where applicable, specific personal information collected
  • Request deletion of personal information, subject to legal exceptions
  • Request correction of inaccurate personal information
  • Opt out of certain activities that qualify as the sale or sharing of personal information under applicable California law

We do not exchange personal information for direct monetary payment. However, certain disclosures of personal information to advertising and analytics providers may qualify as “sharing” under applicable California privacy laws.

Where applicable, we will honor legally recognized privacy preference signals and provide required methods for exercising applicable opt-out rights.

Privacy requests may be submitted to:

support@velleelvaroni.com

9. European Privacy Rights

Where the GDPR or other applicable European data protection laws apply, individuals may have certain rights regarding their personal information.

Depending on the circumstances and applicable legal requirements, these rights may include:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of certain information
  • Restriction of certain processing
  • Objection to certain processing activities
  • Withdrawal of consent where consent is the legal basis for processing
  • Data portability where applicable

Requests may be submitted to:

support@velleelvaroni.com

We will review and respond to qualifying requests in accordance with applicable law.

10. Marketing Communications

Where permitted by applicable law, we may send promotional emails, product announcements, special offers, and related marketing communications.

Marketing communications will provide an appropriate method for unsubscribing.

You may opt out of promotional emails at any time by using the unsubscribe mechanism included in the relevant communication.

Opting out of marketing communications will not prevent us from sending essential transactional or service-related communications, such as order confirmations, shipping updates, refund notices, or customer-service messages.

11. International Data Processing

Because our business and service providers may operate in different countries, personal information may be processed or stored outside the country in which you reside.

Where required by applicable law, we will take appropriate measures for international transfers or other cross-border processing of personal information.

12. Security Incidents

If we become aware of a security incident involving personal information, we will investigate and take reasonable measures to contain, remediate, and prevent further unauthorized access.

Where notification is required by applicable law, we will notify affected individuals, regulators, or other relevant parties within the timeframe required by law.

13. Privacy Policy Updates

We may periodically update this Privacy Policy to reflect changes in our business operations, technologies, services, or applicable legal requirements.

Any revised version will be published on velleelvaroni.com with an updated revision or effective date.

14. Contact Information

For privacy questions, requests, or concerns regarding the handling of personal information, please contact:

Operating Brand: Velleelvaroni
Corporate Entity: Yitianhe Hong Kong Limited
Registered Address: Room 202, 2/F, Corn Yan Centre, 3 Jupiter Street, North Point, Hong Kong
Website: https://velleelvaroni.com
Support Email: support@velleelvaroni.com
Customer Support Phone: +1 (845) 957-7984

For privacy-related requests, please use support@velleelvaroni.com.