Terms of Purchase

Effective Date: June 2026

Welcome to Velleelvaroni, an international online boutique offering thoughtfully designed 3D printed home décor products, including decorative vases, organizers, storage solutions, and other modern interior accessories.

This Purchasing Agreement establishes the terms and conditions governing purchases made through our online store.

By placing an order through our Site, you acknowledge and accept these provisions together with our Privacy Policy, Terms & Conditions, Shipping Policy, and Return Policy.

Please review this agreement carefully before completing your purchase.

1. Purchasing Requirements

By submitting an order and completing payment through our Site, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding transaction, and are located in a jurisdiction where the purchase, importation, and use of our products are legally permitted.

You agree to use all products purchased from our Site in accordance with applicable local laws and regulations.

For security, service quality, and administrative purposes, our customer support team may retain certain electronic communications where permitted by applicable law.

2. Privacy & Information Security

Your personal information and payment details are handled in accordance with our Privacy Policy and applicable privacy requirements.

By browsing velleelvaroni.com, placing an order, contacting our team by email, or communicating with customer support, you acknowledge that information provided by you may be collected, processed, stored, and used according to our published privacy practices.

We may update our privacy policies when necessary. Continued use of our Site after such updates may constitute acceptance of the revised policies where permitted by law.

3. Order Review & Administrative Rights

Velleelvaroni reserves the right to review, verify, hold, suspend, or decline any order where reasonably necessary.

Orders may be canceled or rejected due to circumstances including:

  • Product availability limitations
  • Suspected fraudulent payment activity
  • Incorrect pricing caused by technical errors
  • Website or system issues
  • Other circumstances affecting order validity or fulfillment

We may request additional information or verification before processing an order.

If an order is canceled after payment has been successfully completed, the applicable amount will be refunded to the original payment method.

We reserve the right to update product prices, designs, descriptions, availability, and promotional offers at any time without prior notice.

4. Product Information & 3D Printing Characteristics

We make reasonable efforts to ensure that product images, descriptions, colors, dimensions, materials, and specifications displayed on our Site accurately represent our products.

However, because our products are created through 3D printing and manufacturing processes, certain variations may naturally occur, including:

  • Slight differences in surface texture
  • Visible printing layer patterns
  • Minor variations in color or finish
  • Small dimensional differences within reasonable production tolerance

These characteristics are part of the nature of 3D printed products and are not considered defects.

Actual product appearance may also vary due to:

  • Monitor or device settings
  • Photography and lighting conditions
  • Production batches
  • Material characteristics

Where a delivered product materially differs from its published description, customers should follow the applicable process described in our Return Policy.

5. Pricing Errors

We take reasonable steps to maintain accurate pricing information throughout our online catalog.

However, technical, typographical, or system errors may occasionally result in incorrect pricing.

Velleelvaroni is not obligated to honor orders placed at prices that are clearly incorrect due to technical or system errors.

If such an error occurs, we may:

  • Suspend or cancel the affected order
  • Notify the customer
  • Refund any amount already charged

We reserve the right to correct inaccurate pricing information at any time.

6. Production, Inventory & Fulfillment Estimates

Many of our products are created through manufacturing and 3D printing processes.

Depending on product availability, production requirements, and order volume, additional preparation time may be required before shipment.

We aim to process orders efficiently, but fulfillment and transportation times may vary depending on:

  • Product production requirements
  • Inventory availability
  • Destination location
  • Carrier conditions
  • Customs procedures

An item displayed as available may occasionally become unavailable before fulfillment is completed.

If this occurs, we will notify the customer and provide an appropriate resolution.

7. International Purchases & Compliance

For international purchases, customers acknowledge that:

  • Product requirements may differ by country or region.
  • Local warranties or support services may not always apply.
  • Product information may be provided primarily in English.
  • Customers are responsible for confirming that products may be legally imported and used in their destination location.

8. Customs Duties, Taxes & Import Charges

Depending on the destination and checkout arrangements, certain taxes or charges may be calculated during checkout.

Customers remain responsible for any additional:

  • Customs duties
  • Import taxes
  • VAT
  • Brokerage fees
  • Clearance charges
  • Government-imposed costs

Unless specifically stated otherwise, these charges are separate from the product price and standard shipping fee.

9. Governing Law & Company Information

This Purchasing Agreement and all transactions conducted through the Velleelvaroni online store shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region, subject to applicable consumer protection laws.

The online store is owned and operated by:

  • Company Name: Yitianhe Hong Kong Limited
  • Registered Address: Room 202, 2/F, Corn Yan Centre, 3 Jupiter Street, North Point, Hong Kong
  • Phone: +1 (845) 957-7984
  • Email: support@velleelvaroni.com
  • Website: velleelvaroni.com

By placing an order through our Site, you acknowledge that you have reviewed and accepted this Purchasing Agreement together with all applicable store policies.